Refund Policy
At Rosco Strategies, we strive to deliver high-quality digital marketing, website optimization, and AI integration services. Due to the nature of our work, we have the following refund policy:
- Service Fees: All payments made for our services are non-refundable once work has commenced. This includes strategy planning, research, execution, and implementation.
- Project-Based Services: If a project is canceled before any work begins, a partial refund may be granted, deducting any administrative or setup costs.
- Subscription-Based Services: If you subscribe to an ongoing service, you may cancel at any time, but no refunds will be issued for the current billing cycle.
- Exceptions: In cases of service failure due to Rosco Strategies’ fault, refunds or service credits may be considered at our discretion.
Cancellation Policy
- Project Cancellation: If you wish to cancel a project, you must notify us in writing. Cancellations made after work has started will not be eligible for a refund.
- Meeting Cancellations: Clients must provide at least 24 hours’ notice for meeting cancellations or rescheduling.
- Service Termination: We reserve the right to terminate services if a client violates our terms of service, engages in unethical practices, or fails to make payments.
Payment Policy
- Payment Terms: All payments must be made upfront or as per the agreed-upon schedule before work commences.
- Late Payments: Late payments may result in project delays or service suspension.
- Accepted Payment Methods: We accept payments via bank transfer, credit/debit card, and other agreed-upon methods.
Revisions & Adjustments
- Scope of Revisions: Each project includes a limited number of revisions as outlined in the service agreement.
- Additional Changes: Any requests beyond the agreed scope may incur additional charges.
Contact Us For any questions or concerns regarding our policies, please contact us at [email protected].
